AQ Support

Aqua Phase Technical Support

You wisely invested in an Aqua Phase washer to help with day-to-day activities. To ensure that your system will deliver the performance you require at all times, it’s important to keep it in good working order.

Please call the factory for FREE technical phone support if you have any questions regarding the operation of your Aqua Phase washer. The vast majority of operating quirks can be fixed with simple, minor maintenance or adjustment.

On-site Service call-out requests can be arranged by contacting Aqua Phase. See recent new Aqua Phase Service Partners

New Comprehensive Service and Maintenance Plans from Aqua Phase are available in select areas. Contact Aqua Phase to see if the plans are available for your area. To view the sample plans:
AQ Models F250 through the AQ-3000 Series Sample Plan.pdf
AQ Model 4000 Series Sample Plan.pdf

The following guides and instructions are intended to help you understand the operation of your Aqua Phase machine and to help you identify and correct problems that may occur during normal operation.

Aqua Phase Manuals	Certain Aqua Phase manuals are now available on-line in pdf format. If your manual is not listed, contact Aqua Phase.
The AQ Wash Sequence	Description of the various steps that Aqua Phase performs during a wash cycle and daily operating procedures to be performed..
AQ Adjustments and Maintenance	A list identifying recommended initial, weekly, monthly and semi-annually routine scheduled maintenance.
AQ Control Panel	Guide identify the function and purpose of the selector switches on Aqua Phase machine's control panel.
AQ Electrical Fuses	Guide identify location and purpose of the electrical fuses in your Aqua Phase machine.
AQ Troubleshooting Guide.pdf	This section may help you isolate a problem and as a result, eliminate the need to contact technical support, allowing continued productivity.
AQ Servicing Procedures Guide.pdf	Detailed instructions for pump and valve inspection.
AQ "De-Liming" Instructions.pdf	Detailed instructions for "de-liming" your machine if it becomes necessary due to a build-up of hard water deposits.
Spare Parts Listing - AQ Domestic Series.pdf	Summarized spare and replacement parts listing for Aqua Phase domestic models AQ-1000, AQ-2000, and AQ-3000 series.

You will need Adobe Acrobat Reader^TM to view certain guides.
You can get Acrobat Reader free by clicking on their logo and following the instructions.

AQ-4000